About Us

 

V-Track delivers real world results around the real world. If you are looking for Business Process Outsourcing (BPO), Knowledge Process Outsourcing (KPO) companies or Call Center Outsourcing, Voice Track Communication needs to be on the top of your list.

 

In the point of inception, V-Track has the earnest to become one of the global leaders in digital outsourcing companies. We have all the necessary strength to fulfill your requirement regarding BPO or KPO outsourcing solutions.

 

Voice Track Communication (VTC) is a state of the art outsourcing company located in the Capital city Dhaka of the South Asian country of Bangladesh. Our focus is to individually provide key telemarketing services (Outbound & Inbound), dependable customer care services (Inbound) and back-office support services to companies looking for a proven method of expanding their business or serve & retain the existing customer base. Voice Track Communication’s Call Center gives any company a competitive advantage by providing the clients more than twice the number of highly trained and educated service staff for the same price as they would pay within their local area.

 

In addition, V-Track stays focused on managing no more than a fifty seats per unit, one campaign at a time, in order to properly control quality, performance and positive employee morale. Once capacity is reached, another call center unit will be attached in order to keep our results and expectations consistently high. We encourage you to visit our center at any time of the year.

 

 

Our Mission & Vision

 

“To deliver outstanding customer interactions, on behalf of our clients, efficiently and effectively"

 

We wish to be the first and the most compelling choice for companies seeking a contact center solution. We aim at becoming one of the best contact center services provider that offers customized services tailored for the individual client requirement.

 

Our vision is based on the core values of our commitment to integrity, commitment to teamwork, and our commitment to quality. The core purpose of our organization is to deliver quality customer-focused outsourcing Voice & Data services.

 

Our Mission To be a progressive and respected organization that strives for excellence in everything it does. We want to be recognized as an innovative group that strives for excellence and delivers results. We strive to provide enhanced services to increase customer delight by offering.

 

V-Track extends outsourcing into the revenue generation process, enabling the clients to control the delinquency and to retain the clients at a lower cost, than they could by employing in-house team.

 

Click Here to know more about why you should pick us as your outsourcing partner.

 

VOICE TRACK COMMUNICATION